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Welcome to XtreamHub.com. This Privacy Policy explains how HoldGroupLLC collects, uses, discloses, and protects your personal data when you use our website and services. We are committed to respecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who We Are
Business Name: HoldGroupLLC
Website: https://xtreamhub.com
Email: support@xtreamhub4k.com
Address: 1209 Mountain Rd PL NE Ste N, Albuquerque, NM 87110, USA
2. What Personal Data We Collect
We may collect the following personal data:
- Contact Information: Name, email address, phone number
- Payment Information: Billing details (handled securely via third-party processors)
- Account Information: Username, password, subscription details
- Technical Data: IP address, device type, browser, and access times
- Usage Data: Pages visited, products viewed, and browsing behavior
3. How We Collect Your Data
We collect data through:
- Forms you fill out on our website
- Orders and transactions
- Cookies and tracking technologies
- Customer support interactions
4. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Consent: When you voluntarily provide information or opt-in
- Contractual Necessity: To fulfill orders and deliver IPTV services
- Legal Obligation: To comply with tax or regulatory requirements
- Legitimate Interest: For analytics, service improvement, and fraud prevention
5. How We Use Your Data
Your data is used to:
- Process orders and payments
- Deliver IPTV content and customer support
- Send account or service updates
- Improve our website and services
- Comply with legal obligations
6. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Payment processors (e.g., PayPal, Stripe, crypto gateways)
- Hosting providers and IT partners
- Legal or regulatory authorities if required
All third parties are bound by confidentiality and data protection obligations.
7. Data Retention
We retain your personal data only as long as necessary for:
- The purposes outlined in this policy
- Legal, accounting, or reporting obligations
You may request deletion of your data at any time (see Section 10).
8. Cookies & Tracking
XtreamHub.com uses cookies to:
- Remember your preferences
- Analyze site traffic
- Deliver relevant marketing
You can manage your cookie preferences through your browser settings or our Cookie Policy.
9. International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through:
- EU-approved Standard Contractual Clauses
- Transfers to countries with adequate protection status
10. Your Rights (EU/EEA Residents)
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion (“right to be forgotten”)
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise your rights, email us at support@xtreamhub4k.com.
11. Security
We implement technical and organizational measures to protect your data, including SSL encryption, firewalls, and access controls. However, no system is completely secure, so we encourage you to take precautions on your end.
12. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”
14. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
HoldGroupLLC
📍 1209 Mountain Rd PL NE Ste N, Albuquerque, NM 87110, USA
✉️ support@xtreamhub4k.com
